Excalibur to the Rescue:
Your Business’ Missing CIO

In a day where every small business needs technology to remain competitive, Excalibur Technology stands as a superior provider of technology support and solutions to those who otherwise can’t hire a full time technology officer.

From a retail video game store, Excalibur’s President Scott Cummings did computer repairs on the side for his customers until he and his employee realized the computer repair business was faring better than the video games. For the last 15 years, his firm has grown larger and larger to where it is now: with a brand new office, 30 employees including traveling consultants, a vice president to work beside him, and a sales team.

His secret to success, he says, is to try to do everything “the best.” In addition to his own stretches of long hours and hard work, he is constantly seeking the best technology on the market, the best solutions, and the best technology experts to implement those solutions. “We are always refining and enhancing what we have to offer,” said Cummings.

Cummings and Vice President Cole Markee say that rather than responding to technical emergencies, like Geek Squad, they proactively partner with small business owners as an ongoing technology consultant in order to prevent downed systems and computer crashes.

“We’d much rather send our consultant on a friendly monthly or bi-monthly visit to identify problems and perform system maintenance, than charge extra money to send someone out at odd hours for a technical emergency,” said Markee. “It ends up saving everyone money.”

In addition to traveling consultants, Excalibur boasts top-of-the-line technical service representatives that can dial-in remotely during a customer service call. “Since we engaged with Excalibur Technology, our IT experience has been painless. Their service stands out in the fact that we have the ability to dial in to technicians remotely and day-to-day issues are assessed and rectified without having to make a “house call.” Said Morse Investments LLC.

Excalibur began their relationship with Alliant Advisors two years ago, and so far, both companies see the relationship as a win-win situation. “Alliant is a lot like us,” said Cummings. “They have the same values and the same business perspective. Not only does Dave help me with my tax bill and financial profitability, but he also goes beyond the numbers and has advised me on certain organizational and strategic decisions for my business.”

With a solid business plan and a great team behind him, Cummings feels confident about the future growth of his business. “I love technology,” he said. “I’m a geek at heart. I think its fun to get paid to do something that you love and I enjoy helping people with one of the most critical parts of their business. ”

For additional information on Excalibur Technology visit their website at: http://www.excaltech.com/alliant.aspx